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Big SkyDYNAMICS

BSD One

Manage agent seats (Inbox/Voice), DIDs, tickets, and invoices in one place.

For Microsoft subscriptions (CSP beta), request seat changes and view renewal dates. Enterprise customers get 24×7 escalation.

Sev1: 1h acknowledge / 8h mitigation
Sev2: 4h / 24h
Sev3: Next business day
Open a Support Ticket
Submit a ticket for technical support, billing questions, or general inquiries. Enterprise customers can escalate Sev1 issues via phone.

SLA Response Times

Sev1: 1h acknowledge / 8h mitigation • Sev2: 4h / 24h • Sev3: Next business day

Need Immediate Assistance?

Enterprise customers with Sev1 issues can call our 24×7 support line for immediate escalation.