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Big SkyDYNAMICS

Managed IT Services

Focus on your business while we handle your IT infrastructure, security, and support with 24/7 proactive monitoring and management.

Complete IT Management

Our managed services provide comprehensive IT support, from infrastructure monitoring and security management to help desk support and strategic planning. We act as your dedicated IT department, ensuring your technology runs smoothly 24/7.

Managed Service Offerings

24/7 Monitoring

Proactive monitoring of servers, networks, and applications with automated alerts and incident response.

Help Desk Support

Multi-tier support desk with 15-minute response time for critical issues and unlimited ticket support.

Security Management

Comprehensive security including firewall management, antivirus, patch management, and threat detection.

Backup & DR

Automated backups, disaster recovery planning, and business continuity services with guaranteed RTOs.

Cloud Management

Management of Azure, AWS, and Google Cloud resources including cost optimization and performance tuning.

Strategic Planning

Quarterly technology reviews, roadmap planning, and budget forecasting with dedicated vCIO services.

Managed Service Tiers

Essential

$150/user/mo

Core IT management for small businesses

  • 24/7 infrastructure monitoring
  • Help desk support (8x5)
  • Patch management
  • Antivirus & security
  • Monthly reporting
  • Email support
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MOST POPULAR

Professional

$225/user/mo

Comprehensive IT for growing companies

  • Everything in Essential
  • 24/7 help desk support
  • Advanced security (EDR, SIEM)
  • Backup & disaster recovery
  • Cloud management
  • Quarterly business reviews
  • Phone & chat support
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Enterprise

Custom

Full-service IT for large organizations

  • Everything in Professional
  • Dedicated account manager
  • vCIO services
  • Custom SLAs
  • Compliance management
  • Strategic planning
  • Priority support
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Our SLA Guarantees

99.9%
Uptime Guarantee
15 min
Critical Response
2 hours
High Priority Resolution
24/7
Support Availability

Why Choose Managed Services

Predictable Costs

Fixed monthly pricing eliminates surprise IT expenses and makes budgeting simple and predictable.

Proactive Support

We identify and resolve issues before they impact your business, reducing downtime by up to 90%.

Expert Team

Access to a full team of IT professionals including engineers, security specialists, and strategic advisors.

Scalability

Easily scale IT resources up or down as your business grows without hiring or training new staff.

Ready to Outsource Your IT?

Get a free IT assessment and custom managed services proposal for your organization.

Request Free Assessment