Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: February 1, 2026
Big Sky Dynamics ("we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy describes how we collect, use, share, and protect information when you visit our website, use our services, or interact with us.
By using our services or providing us with your information, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our services or provide us with your personal information.
When you interact with our services, we may collect personal information including your name, email address, phone number, company name, job title, and business address. This information is collected when you fill out contact forms, request consultations, or subscribe to our newsletter.
We automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website. We use cookies and similar tracking technologies for this purpose.
If you become a client, we collect information necessary to provide our services, including technical requirements, system configurations, business processes, and operational data as required for implementation and support.
We use your information to provide, maintain, and improve our services, including AI solutions, Microsoft Cloud services, Odoo ERP implementations, and IoT hardware provisioning. This includes technical support, system maintenance, and service optimization.
We use your contact information to respond to inquiries, send service updates, share relevant technical information, and provide customer support. With your consent, we may also send marketing communications about our services, industry insights, and special offers.
We analyze usage patterns and feedback to improve our website, services, and customer experience. This helps us understand which features are most valuable and where we can enhance our offerings.
We may use your information to comply with legal obligations, enforce our terms of service, protect our rights and property, and ensure the security of our services and users.
We implement industry-standard security measures to protect your personal information, including encryption in transit (SSL/TLS), encrypted storage for sensitive data, regular security audits and penetration testing, access controls and authentication mechanisms, and 24/7 security monitoring and incident response.
For services hosted on Microsoft Azure and Microsoft 365, we leverage Microsoft's enterprise-grade security infrastructure, including data encryption, multi-factor authentication, advanced threat protection, compliance certifications (ISO 27001, SOC 2, HIPAA, GDPR), and regular security updates and patches.
In the unlikely event of a data breach, we have procedures in place to promptly identify and contain the incident, assess the impact and affected data, notify affected individuals as required by law, and implement corrective measures to prevent future incidents.
We may share your information with trusted third-party service providers who assist us in operating our business, including cloud hosting providers (Microsoft Azure, AWS), email service providers, analytics platforms, and payment processors. These providers are contractually obligated to protect your information and use it only for specified purposes.
When you engage with us for Microsoft, Odoo, or other partner solutions, we may share relevant information with our technology partners to facilitate service delivery. We ensure these partners maintain appropriate data protection standards.
We may disclose your information when required by law, in response to valid legal processes (subpoenas, court orders), to protect our rights and property, to prevent fraud or security threats, or with your explicit consent.
If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change and ensure continued protection of your data.
You have the right to access the personal information we hold about you and request corrections to inaccurate or incomplete data. Contact us at privacy@bigskydynamics.com to exercise this right.
You may request deletion of your personal information, subject to legal and contractual obligations. We will honor such requests where legally permissible and delete or anonymize your data within 30 days.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Note that you will still receive transactional and service-related communications.
Where technically feasible, you may request a copy of your personal information in a structured, commonly used format for transfer to another service provider.
If you are in the European Union, you have additional rights under GDPR, including the right to object to processing, restrict processing, and lodge complaints with your local data protection authority.
California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).
We use essential cookies (required for website functionality), analytics cookies (to understand usage patterns), and marketing cookies (to deliver relevant content). You can manage cookie preferences through your browser settings.
We use services like Google Analytics to understand how visitors interact with our website. These services may collect information about your use of our site and other websites. You can opt out of Google Analytics using their browser add-on.
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Generally, we retain client data for the duration of the service relationship plus 7 years for accounting and legal purposes. Marketing data is retained until you opt out. Website analytics data is retained for 26 months.
When data is no longer needed, we securely delete or anonymize it using industry-standard methods to prevent recovery or reconstruction.
Big Sky Dynamics is based in the United States. If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate.
We ensure that appropriate safeguards are in place for international data transfers, including:
Our services are designed for businesses and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date and, where appropriate, by sending you an email notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@bigskydynamics.com
Mail:
Big Sky Dynamics
Attn: Privacy Officer
123 Innovation Drive
San Francisco, CA 94105
United States
Phone: +1 (555) 123-4567
We will respond to your inquiries within 30 days.
